FAQs

Please read our FAQs page to find out more.

Can I return my product?

Yes, we offer a 7-day easy return & exchange window from the date of delivery.

What if I receive a damaged or wrong product?

No worries—we’ll take care of it. Just share a clear unboxing video, and we’ll arrange a quick replacement or return.

Is unboxing video mandatory?

Yes, for damaged or incorrect product claims, it helps us verify instantly and resolve your issue faster.

Can I return the product if I don’t like it?

Yes, returns are accepted within 7 days, provided the product is unused and in original packaging.

How do I request a return or exchange?

You can contact us via call, WhatsApp, or email with your order details and proof (if required).

How long does the process take?

Once approved, return/exchange is usually completed within 5–7 working days.

Will I get a refund or exchange?

You can choose between return (refund) or exchange, depending on your preference and eligibility.

How will I receive my refund?

Refunds are processed to your original payment method or via bank/UPI (for COD orders) within 5–7 working days after approval.

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